Policies

Privacy Policy

Last updated: [August 15,2024]

1. Introduction

To Meh Kult. Welcome To SWNK-X9. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SWNK-X9.COM.

2. Information We Collect

  • Personal Data: We may collect personal information such as your name, email address, phone number, and payment details when you make a purchase or contact us.
  • Usage Data: We collect information on how you use our website, including your IP address, browser type, pages visited, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather data about site usage.

3. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including sending you order confirmations and updates.
  • Customer Support: To provide customer service and respond to your inquiries.
  • Marketing: With your consent, to send you promotional materials and newsletters.
  • Website Improvement: To analyze and improve our website and services.

4. Information Sharing

  • Third-Party Service Providers: We may share your information with third-party vendors who assist with payment processing, shipping, and other services.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights and interests.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to the processing of your data and request data portability. To exercise these rights, please contact us at [swnk.x9@gmail.com].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact swnk.x9@gmail.com].

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Return Policy

Return Policy

Last updated: [August 15,2024]

1. Returns

We accept returns within [7} days of receipt of your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.

2. Non-Returnable Items

Certain items are non-returnable, including:

  • Items that have been worn
  • Accessory Items

3. Return Process

To initiate a return, please contact us at swnk.x9@gmail.com with your order number and reason for the return. We will provide you with instructions on how to return the item.

4. Refunds

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-7 business days. Please note that shipping costs are non-refundable.

5. Exchanges

If you need to exchange an item, please contact us to arrange an exchange. Exchanges are subject to product availability.

6. Shipping Costs

You are responsible for the cost of return shipping unless the item is defective or the return is due to our error.

7. Contact Us

For any questions about returns or refunds, please reach out to us at swnk.x9@gmail.com.

Chargeback Policy

Chargeback Policy

Last updated: [August 15,2024]

1. Understanding Chargebacks

A chargeback occurs when a customer disputes a transaction with their bank or credit card company, resulting in the reversal of the payment. We take chargebacks very seriously and aim to resolve disputes amicably.

2. Preventing Chargebacks

To prevent chargebacks, we ensure clear communication and provide accurate descriptions of our products. We also maintain detailed records of transactions and shipping.

3. Chargeback Process

If you believe you have a valid reason for a chargeback, please contact us first at swnk.x9@gmail.com to resolve the issue directly. We are committed to addressing your concerns and finding a satisfactory resolution.

4. Handling Chargebacks

In the event of a chargeback, we will provide all necessary documentation to the payment processor to contest the chargeback. We will also work with you to resolve the issue promptly.

5. Consequences of Unresolved Chargebacks

Frequent or unjustified chargebacks may result in suspension or termination of your account. We may also report fraudulent chargebacks to the appropriate authorities.

6. Contact Us

If you have questions or concerns about chargebacks, please contact us at swnk.x9@gmail.com.